Overview:

Join a fast-paced firm operating at the intersection of process engineering and specialized outsourcing, dedicated to helping trade and service business owners reclaim their time through bulletproof systems. We are building this function properly for the first time and want someone who wants to own it. You will help define what great looks like.

We are seeking a high-energy Sales Development Representative (SDR), not a “dialing robot,” to act as the strategic bridge between initial interest and booked strategy sessions. In this role, you will navigate the “maybe” to turn it into a “yes,” ensuring no lead is left behind while maintaining a consistent pipeline for our senior consultants. This role involves both outbound prospecting and handling inbound calls, making it critical for someone who can confidently manage conversations from first contact through booked appointments.

Schedule: Monday – Friday, 2:00 PM – 11:00 PM AEST (With 1-hour unpaid break)

Responsibilities:

• Follow up with “No-Shows” from Zoom calls to get them back on the calendar
• Reach out to prospects who filled out our forms but didn’t take the final step to book a call
• Re-engage “Closed Lost” leads to identify new opportunities or changes in their business circumstances
• Handle inbound calls and inquiries professionally while maintaining strong conversion outcomes
• Proactively outbound to high-quality prospects to build a consistent pipeline for our senior consultants
• Keep our data clean, our notes detailed, and our follow-up sequences tight

Desired Results:

• Achieve a qualified lead-to-booked call conversion rate of 80% or higher — this is our proven benchmark, and our A-players are expected to hit it
• Complete a minimum of 30–50 connected outbound conversations per day using the existing warm database
• Ensure all new leads are contacted within five minutes of entering the CRM

Requirements:

• You’ve spent time in the trenches of outbound sales or appointment setting
• Must have worked a structured multi-touch outbound cadence including calls, SMS, and email in a dedicated setting role
• We measure performance on conversion rate and daily connected conversations, not raw dials. Our benchmark is 80% qualified lead to booked call. If you’ve hit numbers like that before, we would love to hear from you
• You can speak confidently and professionally with business owners who value directness and hate fluff
• You know the difference between being a professional follow-up expert and being a nuisance
• Familiarity with CRMs such as GoHighLevel, HubSpot, or Pipedrive, along with Zoom
• Fluent English with the ability to build rapport instantly over the phone, SMS, or email

Compensation & Commission:

• Competitive base compensation plus performance-based incentives

• Top performers earn $1,000+ per month in commission

Mandatory Video Submission (First Step of the Application Process)

To apply, submit a video of three minutes or less answering the following five questions:

1. What interests you about this specific role?
2. What do you know about TradieVA and who we serve?
3. Describe a time you turned a cold or stale lead into a booked appointment.
4. What does your ideal work environment look like?
5. Where do you want to be in your sales career in three years?

Video submissions that exceed three minutes or skip questions will not be reviewed. This is the first test.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.