Job Overview

Our client is looking for a dynamic professional to join their team as the primary voice for multiple US-based automotive dealership locations, handling high-volume customer inquiries with professionalism and ease. In this role, you will seamlessly coordinate service appointments and sales consultations while working from the comfort of your home. If you are an experienced remote professional with exceptional English communication skills, this is your opportunity to thrive in a fast-paced, rewarding environment.

Schedule

• Monday - Friday, 7:00 AM - 4:00 PM CST, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Serve as the primary point of contact for incoming customer calls across multiple dealership locations
• Schedule and coordinate service appointments, ensuring efficient resource allocation and customer convenience
• Manage sales inquiry calls and coordinate with sales teams to schedule test drives and consultations
• Maintain accurate customer records in dealership management systems
• Handle high-volume call flow with professionalism and efficiency
• Provide exceptional customer service while maintaining a friendly, professional demeanor
• Coordinate with various departments to ensure smooth customer communication
• Participate in ongoing training to stay current with dealership products, services, and procedures

Requirements

• Experience in customer service, preferably in a high-volume call center environment
• Previous remote experience working with US-based companies
• Excellent English communication skills with a professional phone manner
• Strong computer skills with the ability to quickly learn new software systems
• Strong multitasking, problem-solving, and attention to detail skills
• Professional home office setup with reliable internet and availability during US Central Time business hours, including completion of initial training
  
  

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.