Overview

Join our dynamic team as the primary voice for multiple US-based automotive dealership locations, handling high-volume customer inquiries with professionalism and ease. In this role, you will seamlessly coordinate service appointments and sales consultations while working from the comfort of your home. If you are an experienced remote professional with exceptional English communication skills, this is your opportunity to thrive in a fast-paced, rewarding environment.

Schedule: 40 hours per week, Monday to Friday 9am to 6pm Illinois time. Two 10 minute paid breaks and 1 hour of unpaid lunch

Responsibilities

• Serve as the primary point of contact for incoming customer calls across multiple dealership locations
• Schedule and coordinate service appointments, ensuring efficient resource allocation and customer convenience
• Manage sales inquiry calls and coordinate with sales teams to schedule test drives and consultations
• Maintain accurate customer records in dealership management systems
• Handle high-volume call flow with professionalism and efficiency
• Provide exceptional customer service while maintaining a friendly, professional demeanor
• Coordinate with various departments to ensure smooth customer communication
• Participate in ongoing training to stay current with dealership products, services, and procedures

Requirements

• Proven track record in customer service, preferably in a high-volume call center environment
• Excellent English communication skills with clear pronunciation and professional phone manner
• Previous experience working remotely with US-based companies
• Strong computer literacy and ability to learn new software systems quickly
• Professional home office setup with reliable high-speed internet
• Exceptional multitasking abilities and attention to detail
• Strong problem-solving skills and ability to work independently
• Availability to work full-time during US Central Time business hours
• Commitment to confidentiality and professional standards
• Ability to complete 1–2 weeks of comprehensive initial training

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
  
• Health Insurance for eligible locations

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.