Job Overview

Our client is seeking a tech-savvy, proactive, and highly adaptable AI Operations & Leasing Support Specialist to act as a key operational partner for their growing real estate business. This is not a traditional, task-oriented administrative role; it is designed for a modern professional who is passionate about leveraging cutting-edge AI tools, workflow automation, and specialized property management platforms to optimize operational efficiency. You will balance property management fundamentals—such as leasing coordination, tenant support, and vendor management—with high-level tech initiatives like deploying AI receptionists and automated communication streams. If you possess a solutions-driven mindset and want to grow alongside an evolving, tech-forward business, this long-term opportunity is for you.

Schedule Monday - Friday, 9:00 AM - 6:00 PM PT, with a 1-hour unpaid break (40 hours per week) 

Responsibilities

• Leasing & Tenant Support: Manage end-to-end communication with prospective and current tenants, coordinating leasing activities, viewing follow-ups, and inquiries for retail vacancies.
• Property Management Platform Control: Actively update, track, and maintain task workflows, tenant profiles, and structural entries within TenantCloud.
• AI & Automation Implementation: Support the configuration, deployment, and optimization of AI workflows, automated operational pipelines, and an AI receptionist setup.
• Smart Content Generation: Leverage generative AI tools to draft professional tenant notices, leasing communications, emails, and internal operational documents efficiently.
• Vendor & Tech Coordination: Serve as a point of contact for external partners, service providers, contractors, and technology platforms such as GoDaddy and RingCentral.
• Accounts Receivable Support: Conduct professional, firm, and efficient follow-ups regarding delinquent rent and payment timelines while maintaining positive tenant relations.
• Marketing & Social Media: Coordinate basic social media streams, handle asset organization, and support ongoing real estate marketing projects.
• Process Engineering: Proactively identify bottlenecks in daily operations and design structured automations or system improvements to enhance team output.

Requirements

• AI & Tech Aptitude: A strong, demonstrable interest in AI prompt engineering, Zapier/Make-style automations, and a curiosity for learning modern digital tools.
• Software Familiarity: Experience with or a strong willingness to master TenantCloud, RingCentral, and GoDaddy ecosystems.
• Operational Background: Experience in operations support, leasing coordination, property management, high-touch customer service, or executive administrative support is highly preferred.
• Execution Autonomy: Proven ability to take an abstract idea or project goal and move it forward independently with minimal step-by-step supervision.
• Communication Mastery: Exceptional written and verbal English communication skills, specifically tailored for professional U.S. consumer and corporate landscapes.

Preferred Traits

• Strong ownership mentality, extreme accountability, and high follow-through energy.
• Resourceful problem-solver who defaults to finding a tech-driven or automated solution first.
• Adaptable mindset comfortable with pivoting workflows as the company’s digital landscape changes.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.