Overview
We are seeking a highly organized and client-focused Showings Coordinator to support day-to-day real estate operations, lead management, and client communications. This role serves as the primary point of contact for inbound leads and existing clients, ensuring a seamless and professional experience from initial inquiry through ongoing relationship management. The ideal candidate is proactive, detail-oriented, personable, and experienced in real estate lead generation, outreach, and client coordination.
Schedule:
- Full-time, 40 hours per week, Central Time Zone (Chicago-based) Monday - Friday 9 am - 6 pm with a 30min lunch and 2 15-minute breaks
Responsibilities
Lead Generation & Client Outreach
- Respond promptly to inbound online leads via phone, text, and email
- Conduct lead follow-ups and nurture campaigns to maintain engagement with prospects and past clients
- Qualify leads through conversational and relationship-focused outreach
- Schedule consultations, appointments, and property showings
- Perform outbound outreach and re-engagement efforts to generate opportunities and maintain relationships
- Maintain accurate notes, lead statuses, and follow-up schedules within the CRM
Client Communication & Coordination
- Handle inbound calls, voicemails, and client inquiries professionally
- Serve as a key point of contact for buyers, sellers, and prospects
- Provide appointment reminders, follow-ups, and ongoing client communication
- Escalate urgent concerns or high-priority matters when necessary
- Ensure all communication reflects a professional and customer-focused experience
Showings & Operations Support
- Coordinate and confirm buyer showings, appointments, and schedules
- Manage calendar coordination and logistics for property tours
- Handle reschedules, cancellations, and scheduling conflicts efficiently
- Collect and organize client and agent feedback following showings
- Assist with administrative support, document organization, and data entry
- Support event coordination, RSVP tracking, and client engagement initiatives
Requirements
- Previous experience in real estate, property management, mortgage, or a similar industry is required
- Proven experience in lead generation, sales outreach, appointment setting, or client relationship management within real estate
- Strong phone communication skills with a warm, confident, and professional demeanor
- Excellent written and verbal English communication skills
- Highly organized with strong multitasking and follow-through abilities
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Experience using CRM systems and scheduling tools
- Strong attention to detail and problem-solving skills
Preferred Skills & Tools
- Experience with CRM platforms such as Follow Up Boss, Cloze, or similar
- Familiarity with Google Workspace (Gmail, Calendar, Docs, Sheets)
- Experience with scheduling, client coordination, and administrative support
- Background in customer service, hospitality, inside sales, or real estate operations preferred
Ideal Candidate Profile
- Friendly, professional, and relationship-driven
- Proactive and highly dependable
- Comfortable speaking with clients and handling sensitive situations professionally
- Strong sense of urgency and follow-through
- Able to balance administrative work with sales and outreach responsibilities
- Passionate about delivering excellent client experiences and maintaining strong relationships
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations
Note
Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.