Job Overview

Our client is a fast-growing organization focused on helping individuals and businesses access tailored financial and insurance solutions through a consultative and client-focused approach. To support their expanding client acquisition team, they are seeking a motivated, results-driven Outbound Appointment Setter on a part-time basis. In this role, you will be the critical first point of contact—executing outbound phone outreach, qualifying potential clients for insurance-related services, and scheduling consultations for the senior sales team. This position is ideal for a resilient professional who thrives in a target-driven, high-volume calling environment and is motivated by performance-based commission opportunities.

Schedule

• Monday - Friday, 9:00 AM - 1:00 PM SGT (Singapore Time) (20 hours per week).

Responsibilities

• Outbound Outreach: Execute high-volume outbound cold calls to prospects using provided lead lists.
• Lead Qualification: Assess prospect suitability and financial/insurance needs based on established criteria before advancing them in the funnel.
• Appointment Setting: Schedule consultations and meetings between qualified prospects and the sales team, ensuring a seamless calendar handoff.
• Dialer Management: Efficiently manage daily call activities, queues, and connectivity utilizing automated dialer software such as JustCall.
• CRM Data Hygiene: Maintain meticulous and up-to-date records of all call outcomes, prospect interactions, and contact information within the company CRM platform.
• Target Achievement: Consistently meet or exceed daily and weekly outbound call volume quotas and booked-appointment KPIs.
• Script Optimization: Follow structured call scripts and outreach frameworks while maintaining a natural, professional, and engaging conversational tone to handle objections confidently.

Requirements

• Outbound Expertise: Proven experience in outbound cold calling, telemarketing, appointment setting, or business development.
• Industry Familiarity: Comfort or previous exposure to lead generation for financial services, insurance, or related corporate services is an advantage.
• Technical Literacy: Hands-on experience operating automated dialer systems (e.g., JustCall) and modern CRM platforms.
• Communication: Exceptional verbal communication and interpersonal skills, with the ability to build quick rapport over the phone.
• Resilience & Drive: Self-motivated, goal-oriented, and highly comfortable working against clear metric targets and performance KPIs.

Qualifications

• Strong organizational and time management skills to optimize 4-hour daily shifts.
• Proven ability to handle rejection and professional objections with poise and persistence.
• Reliable, high-speed internet connection and a dedicated, completely quiet work-from-home setup.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Base pay plus competitive commission opportunities for achieving performance targets

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.