Role Overview:
 We are seeking a COO / Integrator to serve as the operational counterpart to the CEO, driving execution, alignment, and performance across the business. This role ensures all departments remain accountable to key KPIs while overseeing day-to-day operations, allowing the CEO to focus on growth, strategy, and expansion. 

Schedule: Flexible within 12 PM to 12 AM PH time

Core Responsibilities

1. Vision → Execution

• Translate CEO vision into quarterly and annual execution plans

• Ensure all departments are aligned to company goals and priorities

• Drive accountability through scorecards, KPIs, and regular reporting

2. Operational Leadership

• Oversee all core functions:

• Paid media & creative

• Supply chain & fulfillment

• Customer experience

• Finance & reporting

• Build and optimize systems, workflows, and SOPs across departments

• dentify bottlenecks and implement solutions quickly

3. Performance & Profitability Ownership

• Own key business metrics:

• CS KPIs, Production Pipeline

• Inventory turnover, fulfillment efficiency

• Ensure operations directly support profitability and scalability, not just efficiency

• Establish dashboards and reporting cadence across teams

4. Cross-Functional Alignment

• Break down silos between departments and ensure unified execution

• Align marketing, operations, and finance toward shared goals

• Ensure resources (budget, talent, tools) are allocated effectively

5. Leadership & Team Management

• Lead and manage department heads (marketing, ops, CX, finance)

• Run weekly leadership meetings with clear accountability structures

• Build a high-performance culture focused on execution and results

6. Systems & Scalability

• Implement operational frameworks (e.g., EOS or similar systems)

• Create scalable processes to support growth from current stage to next revenue tier

• Drive automation, tooling, and operational efficiency

Requirements

• 5+ years in ecommerce (DTC preferred)

• Experience scaling brands to $10M+ revenue

• Strong understanding of:

• Shopify ecosystem

• Paid media economics (Meta, etc.)

• Supply chain & fulfillment

● Proven ability to:

• Build systems and SOPs

• Lead cross-functional teams

• Drive measurable business outcomes

Ideal Candidate Profile

• Former Head of Operations / Director of Ecommerce / COO

• Has acted as a true “integrator” (execution-focused, not just strategy)

• Highly data-driven and performance-oriented

• Strong bias toward action and problem-solving

• Able to operate at both strategic and tactical levels

Additional compensation:

+ 2% profit revenue share

Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.