Work Schedule: 9:00 AM - 6:00 PM Garden Grove, CA Time with 1 hour unpaid break in between (8 hours per day, 40 hours per week)

Responsibilities

• Respond to company-related inquiries via email, addressing customer concerns and internal requests.

• Maintain and organize departments documentation, records, and reports.

• Assist in tracking and resolving department issues, collaborating with cross-functional teams.

• Support the preparation of compliance documentation, regulatory reports, and audits.

• Coordinate staff meetings for both locations, take meeting notes, distribute meeting notes and follow up on tasks assigned to team members.

• Coordinate audits and training sessions for the department.

• Ensure that responses align with regulatory standards and company policies.

• Assist in implementing policies, procedures, and process improvements.

• Prepares presentations, spreadsheets, and reports.

• Provide general administrative support to the leadership team.

Requirements

• High School Diploma, some college courses preferred.

• 3+ years’ experience in administrative support, or customer service.

• Proficient in Microsoft Word, Excel, and Outlook.

Preferred Skills

• Excellent Organizational and Data Entry/Analysis skills.

• Familiarity with office equipment, like printers and fax machines.

• Capacity to prioritize daily and monthly tasks.

• Ability to quickly respond to client requests.

• Ability to install best practices and improve processes within the group.

• Customer Service oriented.

The candidate demonstrates a well-rounded professional profile characterized by strong communication, integrity, and the flexibility to adapt and solve problems reliably within a team environment.

Independent Contractor Perks

• Health insurance in eligible locations

• Permanent work from home

• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.