Job Overview:

We are seeking a detail-oriented Vacation Rental Management Support Agent to spearhead administrative operations for our expanding short-term rental business. This pivotal role ensures seamless guest experiences and streamlined workflows across diverse booking platforms. The ideal candidate brings a robust clerical background and the agility to master multitasking in a high-energy environment. Your expertise will be the backbone of our daily operations, directly impacting our growth and service excellence.

Schedule:

• Friday - Sunday, 10:00 AM - 6:00 PM USA Eastern Time (Target Start Date: May 29th)

Responsibilities:

• Serve as a primary point of contact for guests across various booking and rental platforms.
• Provide professional phone support to address guest inquiries and operational needs.
• Assist with financial administration, including the preparation and processing of invoices.
• Manage the delivery and tracking of client contracts to ensure timely execution.
• Set up and maintain property listings across multiple short-term rental platforms.
• Monitor guest communications and engagement to ensure high satisfaction levels.
• Support daily administrative and operational tasks to maintain business continuity across different working hours.
• Collaborate with the team to ensure all property data and documentation are accurate and up to date.

Requirements:

• Experience in property management (short-term rental experience or hospitality industry is a plus)
• Knowledge of property management and property listing software (e.g., Airbnb, VRBO, Booking.com, Hospitable)
• Knowledge of invoicing tools
• Strong written and verbal communication skills with a focus on professional guest relations
• Ability to manage multiple platforms and tasks simultaneously without sacrificing accuracy
• Comfortable providing occasional phone-based support and handling client-facing discussions
• High level of organizational skill and attention to detail
  
  

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. We will set your hourly pay rate based on your performance in the application process. Submissions that meet all requirements will receive priority review.