Job Description

We are looking for a proactive and detail-oriented LOP (Contract) Administrator to support referral intake, contract coordination, and communication with law firms.

This role plays a key part in ensuring referrals, approvals, and legal documentation are processed accurately and efficiently. The ideal candidate is highly organized, responsive, and comfortable managing follow-ups, documentation, and case tracking in a fast-paced administrative environment.

Key Responsibilities

• Review and respond promptly to incoming emails and faxes regarding new referrals and LOPs received from law firms
• Enter new referrals into MyCase as leads, ensuring accuracy and completeness of client information
• Upload case-related documents into MyCase for proper record keeping and case tracking
• Prepare, send, and manage LOP approval requests via email and fax to law firms
• Track all pending requests, maintaining up-to-date records of correspondence and status updates
• Follow up consistently with law firms by phone and email to obtain approvals in a timely manner
• Maintain clear communication with internal teams to provide updates on referral and approval statuses
• Ensure compliance with confidentiality and legal standards when handling sensitive client information
• Support the team with additional administrative tasks and special projects as assigned

Requirements

• Previous administrative experience in legal, medical, or personal injury environments preferred
• Excellent English communication skills, both written and verbal
• Strong attention to detail and accuracy in data entry and documentation
• Experience using CRM or case management software such as MyCase is highly preferred
• Comfortable handling high-volume email and fax communication
• Strong follow-up and organizational skills with the ability to track multiple pending requests
• Ability to maintain confidentiality and handle sensitive client information professionally
• Proficient in Microsoft Office, Google Workspace, and online document management systems
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Strong coordination and teamwork skills
• Experience working with law firms, LOPs, referrals, or medical/legal documentation is a plus
• Reliable internet connection and professional remote work setup

Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.