Virtual Assistant - 24/7 Guest & Operations Support

We are seeking experienced Virtual Assistants to join our team on a 24/7 basis to provide comprehensive support across multiple communication channels.

Key Responsibilities:

• Manage guest inquiries and communication across multiple platforms
• Coordinate with cleaning and maintenance teams to ensure timely service delivery
• Handle owner communication and updates
• Answer incoming calls and WhatsApp messages professionally
• Provide responsive support throughout the day and night
• Maintain detailed records of all communications and requests

Requirements:

• Must be UK-based with access to a UK phone number
• Available for 24/7 shift patterns
• Excellent communication skills across voice and messaging platforms
• Ability to manage multiple conversations simultaneously
• Strong organizational and time management abilities
• Professional demeanor and customer service experience

What We Offer:

• 24/7 flexible shift opportunities
• Remote working arrangement
• Ongoing support and training