Schedule: Monday to Friday - 9AM to 6PM Sydney time with one hour unpaid lunch and two 15 mins paid break

Responsibilities

• Conduct efficient data entry tasks and maintain meticulous record-keeping practices.

• Generate detailed reports and craft professional presentation templates using tools such as Google Slides.

• Update and maintain databases to ensure accuracy and relevance of information.

• Collaborate closely with the customer service team to facilitate smooth workflow and ensure timely completion of tasks.

• Assist in the organization and scheduling of meetings, appointments, and events to support team coordination.

• Work collaboratively with the team to implement and refine administrative processes for optimal efficiency.

• Assist in the preparation of gift cards and electronic vouchers.

• Aid in the processing of refunds to ensure customer satisfaction and operational integrity.

Requirements

• 2+ years experience as an admin assistant.

• Zendesk experience is highly preferred.

• Proficiency in Microsoft Office, especially Microsoft Excel.

• Able to work independently without supervision while engaging with the team.

• Minimal to zero distractions in the workspace.

• Verify devices are reliable and functioning properly — main device and backup device. 

• 2 computer monitors compatible with main device and backup device.

Independent Contractor Perks

• Health Insurance in eligible locations
• 15 days paid leave per year
• Paid AU public holidays
• Permanent work from home

• Immediate hiring

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.