Job Overview

Our client is seeking a brilliant operational architect to serve as their principal builder of operational infrastructure. This is a senior, self-directed role for someone who sits at the intersection of Business Process Architecture, Legal-Tech Engineering, and Applied AI. Your mission is to design a firm that scales without proportional headcount growth. You will own the process architecture, optimize core practice management systems, and engineer the automation that keeps fee-earners focused on high-value law.

Client Overview

Our client is a premier Sydney-based boutique law firm specializing in high-stakes disputes, insolvency, and contentious regulatory matters. They operate with a simple philosophy: Mastery That Matters. As they scale toward a $20M+ revenue target, they are deliberately building the infrastructure required to support elite-level legal work. The firm runs on a highly structured operating system (EOS) and is committed to an "Automation First" culture.

Schedule

• Monday - Friday, 9:00 AM - 6:00 PM AEST (40 work hours per week)

Responsibilities

• Process Architecture: Design and maintain the firm’s complete "Enterprise Process Map." You will translate complex legal workflows into clear, streamlined systems and Standard Operating Procedures (SOPs).
• Systems Management: Lead the configuration and continuous improvement of the core legal-tech stack (Practice Management and Document Management systems). You will ensure data is clean, dashboards are accurate, and tools are fully integrated.
• Automation & AI Engineering: Serve as the lead "Automation Engineer." You will design and implement agentic AI workflows and low-code automations (via platforms like Zapier, Make, or Power Automate) to eliminate repeatable manual tasks.
• Operational Intelligence: Own the firm’s performance data. You will build the reporting dashboards that give leadership real-time visibility into utilization, billing, and matter health.

Requirements

• Systems Thinker: 5+ years in Operations or Systems Management, ideally within a professional services or legal environment.
• Platform Agnostic: Ability to act as a "Power User" of Tier 1 Legal Practice Management Systems (e.g., ActionStep, Clio, LEAP, iManage).
• The Builder: Proven experience building workflows, including familiarity with APIs, webhooks, and modern AI orchestration.
• Strategic & Precise: Background in Lean Six Sigma, or a similar process improvement framework.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.