Work Schedule:

• 40hrs per week, Monday to Friday, 8am to 5pm Eastern Time with an hour unpaid break

Responsibilities:

• Execute customer onboarding and implementation tasks for wireless and dashcam deals.
• Manage support ticket inbox and respond to customer emails promptly.
• Facilitate phone number transfers between carriers, specifically to T-Mobile.
• Set up and manage customer account access and portal configurations.
• Handle occasional emergency support calls from B2B clients.

Requirements:

• Previous professional experience with T-Mobile systems or lingo is highly preferred.
• Strong computer literacy and ability to complete complex administrative forms.
• Excellent written and verbal English communication skills.
• Bilingual proficiency in Spanish is a significant advantage for client base.

Scope:

• Primary focus on B2B customer success and post-sale implementation.
• Remote work arrangement with all necessary hardware/software support.
• Long-term commitment with direct integration into the Cloudcam IQ team.
• Reporting directly to the CEO/COO on daily task completion.

Independent Contractor Perks

• Health insurance in eligible locations

• Permanent work from home

• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.