Schedule: Monday to Friday 9AM to 5PM Sydney (with 1 hr unpaid break) (35hrs per week)

Job Description: HubSpot Technical Consultant & Integration Specialist

Role Overview: We are seeking a highly skilled and experienced HubSpot Technical Consultant to join our growing professional services team. This role is the technical linchpin for our client projects. You will be responsible for translating complex business requirements into robust, scalable, and effective HubSpot solutions.

The ideal candidate is a strategic thinker and a hands-on implementer with deep, proven expertise across the entire HubSpot ecosystem: Sales Hub, Marketing Hub, Service Hub, Operations Hub, and Content Hub. In addition to this core platform mastery, this role will take the lead on complex integration projects, requiring technical proficiency with middleware (Zapier, Make) and custom API solutions built on cloud infrastructure (AWS or Azure). You will lead client-facing workshops, design technical architecture, manage data migrations, build complex automations, and ensure every implementation is a resounding success.

Key Responsibilities

Solution Architecture & Discovery:

• Lead technical discovery sessions with clients to deeply understand their business processes, challenges, and goals.
• Conduct audits of existing HubSpot portals and wider MarTech stacks to identify gaps and opportunities.
• Design and document comprehensive solution architecture and implementation plans that align with client objectives.

Hands-on HubSpot Implementation:

• Execute end-to-end technical implementations across all HubSpot Hubs.
• Sales Hub: Configure deal pipelines, lead rotation rules, custom objects, forecasting, and advanced sales automation (sequences, workflows).
• Marketing Hub: Build complex lead nurturing workflows, segmentation lists, lead scoring models, campaign attribution reports, and preference centres.
• Service Hub: Set up ticketing pipelines, knowledge bases, customer feedback surveys (NPS, CSAT), and service-level agreements (SLAs).
• Operations Hub: Master data synchronisation with third-party apps, create data quality automation, build programmable automation (e.g., custom-coded workflow actions), and manage data formatting.
• Content Hub: Assist with technical aspects of website migrations, build custom modules, and implement dynamic content and smart rules.

Systems Integration & Cloud Infrastructure:

• Design, build, and maintain robust integrations between HubSpot and other business-critical systems using middleware platforms like Zapier and Make.
• Architect and deploy custom API-based integrations utilizing cloud platforms (AWS or Azure) to handle complex data logic and routing.
• Plan and execute complex data migrations from other CRMs (e.g., Salesforce, Pipedrive) and external platforms into HubSpot.
• Ensure data integrity, hygiene, and governance best practices are implemented and maintained.

Client Enablement & Support:

• Develop and deliver comprehensive training sessions to client teams to ensure successful user adoption.
• Create clear technical documentation, guides, and handover materials.
• Act as a trusted technical advisor and subject matter expert for our clients, providing ongoing support and strategic guidance.

Required Skills & Experience (Must-Haves)

• 3-5+ years of hands-on experience in a HubSpot-focused technical or implementation role, preferably within a HubSpot Partner agency or consultancy environment.
• Expert-level proficiency across the full HubSpot platform: Sales, Marketing, Service, Operations, and Content Hubs at the Enterprise level.
• Integration & Cloud Proficiency: Proven track record of building complex workflows and data syncs using Make and Zapier, alongside hands-on experience with REST APIs and cloud platforms (AWS or Azure).
• Essential HubSpot Certifications:
  • HubSpot Service Hub
  • HubSpot Sales Hub
  • HubSpot Marketing Hub
  • HubSpot Operations Hub
  • HubSpot Content Hub
• Proven experience planning and managing complex data migrations and CRM implementations.
• Strong understanding of inbound marketing, sales operations, and customer service principles.
• Exceptional client-facing skills: ability to lead workshops, manage stakeholders, and communicate complex technical concepts to non-technical audiences.
• A meticulous, analytical, and problem-solving mindset with a high attention to detail.

Desirable Skills & Experience (Nice-to-Haves)

• Proficiency with programmable automation in Operations Hub (JavaScript or Python).
• Basic knowledge of HTML, CSS, and HubL for web and email customisation.
• Experience with other CRM/ERP platforms (e.g., Salesforce, NetSuite).
• Familiarity with project management tools (e.g., Asana, Jira, ClickUp).
• Experience or interest in leveraging AI/Machine Learning to solve business needs or automate workflows.
• Experience working with clients in specific verticals such as [e.g., B2B SaaS, Financial Services, Education].

The Ideal Candidate Profile:

You are a technical expert who is passionate about using technology to solve business problems. You are not afraid to get your hands dirty in the platform and thrive on building elegant, efficient solutions, whether that means configuring a complex Sales Hub pipeline or writing a custom API integration. You are a confident communicator, a proactive problem-solver, and are comfortable managing multiple projects and priorities simultaneously. You are constantly learning and stay on top of the latest HubSpot product updates and features.