Client Overview

Join a property management business focused on leasing and tenant coordination within a fast-moving rental market. The team handles a steady flow of tenant inquiries and relies on efficient scheduling and communication to ensure smooth property viewings and high occupancy rates.

This role is key to managing inbound interest, organizing appointments, and ensuring no prospective tenant is missed.

Job Description

As a Property Management Virtual Assistant, you will manage incoming tenant inquiries, coordinate viewing appointments, and maintain accurate records of all communications. You will serve as the first point of contact for prospective tenants, ensuring timely responses and a smooth booking experience.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple conversations across different channels.

Schedule: (40 hours per week) Wednesday to Sunday 9:00 AM – 5:00 PM (Ontario, Canada Timezone)

Responsibilities

Tenant Inquiry Management

• Respond promptly to incoming emails and social media messages
• Engage prospective tenants professionally and efficiently
• Manage inquiry flow across multiple communication channels
• Ensure no leads are missed or left unattended

Scheduling & Coordination

• Book and coordinate property viewing appointments
• Manage calendar scheduling for showing agents
• Confirm and reschedule appointments as needed
• Ensure all bookings are accurate and properly recorded

Follow-ups & Lead Management

• Conduct timely follow-ups with prospective tenants
• Maintain consistent communication to secure attendance
• Track and manage tenant interactions

Data & Record Keeping

• Organize and maintain tenant contact information
• Ensure all records are accurate and up-to-date
• Maintain structured documentation of communications

Requirements

• Experience in administrative support, property management, or a client-facing role
• Strong written communication skills
• High attention to detail when managing schedules and data
• Ability to work independently with minimal supervision
• Excellent organizational and time management skills
• Comfortable handling multiple inquiries simultaneously

Scope & Engagement

• Full-time role (40 hours per week)
• Schedule: Wednesday to Sunday, 9:00 AM – 5:00 PM (Ontario timezone)
• Remote work arrangement
• Manage all incoming tenant inquiries across channels
• Coordinate and schedule property viewings
• Maintain accurate records of tenant communications
• Opportunity to expand into broader administrative responsibilities

Why Join This Team?

• Be the front line of tenant engagement and leasing coordination
• Work in a fast-paced real estate environment
• Structured role with clear responsibilities
• Opportunity for long-term growth as the business expands
• Fully remote setup with consistent schedule

Apply now. Start helping.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health insurance coverage for eligible locations

Note

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.