Overview

Join our mortgage operations team as a detail-oriented Virtual Assistant dedicated to ensuring seamless file progression from application to closing. This role offers the opportunity to leverage your expertise in Filogix and mortgage processing to provide high-level administrative support in a fast-paced, professional environment.

Schedule: Monday to Friday 10AM to 2PM Eastern Time (20-hours per week, 4-hours per day)

Responsibilities

• Perform credit checks accurately and in a timely manner
• Enter mortgage applications into the Filogix system
• Send required documentation and attachments to lenders
• Order property appraisals through online systems
• Monitor deal progress and follow up on outstanding requirements
• Upload and organize documents within lender and internal portals
• Conduct file audits to ensure compliance and completeness
• Review incoming mail and respond to client inquiries with professional thank-you emails
• Maintain strict confidentiality of all client and financial information
• Communicate effectively using Velocity CRM to update files and track progress

Requirements

• Prior experience in mortgage administration, loan processing, or related financial support role
• Familiarity with mortgage systems such as Filogix (preferred)
• Strong attention to detail and accuracy in data entry and documentation
• Excellent written communication skills
• Ability to manage multiple files and deadlines simultaneously
• Comfortable working independently in a remote/virtual setup
• High level of confidentiality and professionalism

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.