Overview:

Build. Fix. Optimise. Advise. Own the HubSpot ecosystem.

We’re seeking an experienced HubSpot Implementation & CRM Solutions Consultant to support client-facing CRM projects, system builds, and ongoing HubSpot optimisation work across a growing portfolio of B2B clients.

This is not a basic CRM admin role. This is a hands-on implementation and consulting position, suited to someone who has worked in an agency, consulting, or high-intensity CRM environment and is confident owning HubSpot systems end-to-end.

You will act as both a technical implementer and client-facing consultant, helping businesses design, fix, and scale their HubSpot environments.

Schedule: Monday to Friday, 8:00 AM to 5:00 PM Perth Time with an hour unpaid break, 40 hours a week

Responsibilities:

Client Consulting & Solution Design

• Work directly with clients to understand CRM requirements and business processes
• Translate business needs into structured HubSpot solutions
• Provide guidance on CRM structure, automation strategy, and optimisation opportunities
• Communicate technical concepts in a clear, client-friendly way
• Act as a trusted HubSpot advisor across multiple client projects

HubSpot Implementation & Build Work

• Build and configure HubSpot workflows, automation, and sequences
• Create and manage lists, segmentation, and complex data queries
• Set up and optimise pipelines, lifecycle stages, and CRM architecture
• Implement new HubSpot systems for clients (end-to-end setup and configuration)
• Diagnose and fix broken workflows, errors, and system inefficiencies

CRM Data, Reporting & Optimisation

• Build dashboards and reporting frameworks inside HubSpot
• Manage data imports, mapping, cleanup, and validation
• Ensure CRM data integrity and eliminate duplication issues
• Continuously improve CRM performance, usability, and automation efficiency

Project Delivery & Execution

• Deliver HubSpot implementation and optimisation projects from start to finish
• Manage multiple client systems simultaneously
• Ensure high-quality execution across CRM builds and improvements
• Support ongoing enhancement of client CRM environments

Future Systems & Capability Development

• Contribute to building scalable CRM service and delivery capability
• Help standardise HubSpot implementation processes and frameworks
• Improve workflows, templates, and automation structures for repeatable delivery
• Support the evolution of CRM consulting services within the business

Requirements:

Must Have Experience

• 3+ years hands-on experience with HubSpot CRM (advanced user level)
• Proven experience building HubSpot workflows, automation, and systems
• Experience in CRM implementation or agency-style HubSpot delivery work
• Strong ability to build lists, segmentation, and data queries in HubSpot
• Experience in CRM reporting and dashboard creation
• Strong understanding of CRM architecture, pipelines, and lifecycle stages
• Experience troubleshooting and resolving HubSpot system issues
• Client-facing experience in CRM consulting or technical support environments
• Background in B2B SaaS, digital agency, or CRM-heavy environments
• Experience improving or building operational systems and workflows
• Hands-on use of AI tools (Claude, ChatGPT or similar) for workflow design or productivity
• HubSpot certifications (CRM / Operations Hub / Marketing Hub preferred)
• Work closely with clients across implementation and optimisation projects
• Exposure to multiple industries and CRM environments
• Opportunity to shape future CRM service offerings and delivery models

What sets you apart:

• You’ve worked in an agency or consulting environment delivering multiple HubSpot builds
• You are comfortable owning both technical execution and client conversations
• You think in systems, not just tasks
• You can identify inefficiencies and rebuild processes, not just follow instructions
• You understand how CRM connects to sales performance and business outcomes

What success looks like:

• Clients receive clean, functional, and well-structured HubSpot systems
• Workflows and automations reduce manual effort and improve efficiency
• CRM data is accurate, structured, and reliable
• Projects are delivered end-to-end with minimal supervision
• Clients trust you as a HubSpot technical advisor and problem solver

Why this role:

This is a chance to step into a true HubSpot consulting role, where you are not just maintaining systems, but actively building, fixing, and improving CRM environments that directly impact client growth and operations.

Independent Contractor Perks:

• Permanent work from home

• Immediate hiring

• Health Insurance Coverage for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.