Job Overview

Our client is looking for a remote Medical Receptionist to serve as the vital link between patients and their esteemed colorectal surgeons. Utilizing state-of-the-art practice management software, you’ll manage a high volume of patient interactions, appointments, and administrative tasks. 

Client Overview

Join a thriving colorectal surgery practice at the forefront of specialized healthcare in Sydney. This bustling clinic combines cutting-edge medical expertise with a commitment to patient care, offering a dynamic and rewarding work environment for dedicated professionals.

Schedule

• Monday - Friday, 9:00 AM - 6:00 PM Sydney Time, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Serve as the first point of contact for patients, handling inquiries with empathy and professionalism.
• Manage a complex appointment schedule using Clinic to Cloud software.
• Maintain accurate patient records and ensure strict data confidentiality.
• Process payments and assist with basic billing tasks.
• Collaborate with on-site staff to streamline practice operations.
• Provide exceptional customer service to enhance the overall patient experience.
• Assist with administrative tasks to support practice growth.

Requirements

• Proven experience in medical reception or healthcare administration.
• Excellent communication skills in English, both written and verbal.
• Tech-savvy with the ability to quickly master new software systems (experience with Clinic to Cloud is a plus).
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Keen attention to detail, especially in data entry and record-keeping.
• Understanding of medical terminology, particularly related to colorectal health.
• Commitment to maintaining patient confidentiality and handling sensitive information.
• Ability to work independently while collaborating effectively with a remote team.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.