Company Overview

A growing healthcare practice focused on delivering personalized patient care and improving operational efficiency. The team is seeking administrative support to streamline patient coordination and ensure consistent follow-up across all aspects of care management.

Role Overview

We are seeking a reliable Healthcare Administrative Assistant to support patient coordination and day-to-day administrative operations.

This role focuses on scheduling, patient communication, insurance coordination, and administrative follow-ups, helping ensure smooth operations while the clinical team focuses on patient care.

Schedule

• Monday–Friday with occasional weekend flexibility 6:00 AM – 10:00 AM EST; 20 hours per week

 Key Responsibilities 

• Manage patient scheduling and appointment coordination
• Handle inbound and outbound calls with patients in a professional manner
• Process medication refill requests and follow up as needed
• Verify insurance eligibility and assist with prior authorization follow-ups
• Conduct collection calls and support billing-related communication
• Manage fax communications and documentation
• Maintain accurate and up-to-date patient records
• Support administrative workflows to improve practice efficiency
• Coordinate patient care logistics and ensure timely follow-ups

Requirements

• Minimum 1 year of experience in a healthcare or medical administrative role
• Strong communication skills with a professional and empathetic approach
• Experience handling patient coordination, scheduling, or medical admin tasks
• Familiarity with insurance verification and prior authorizations
• Ability to multitask and manage multiple patient interactions
• Strong organizational skills and attention to detail
• Ability to work independently and follow structured processes
• Spanish-speaking ability is highly preferred

Highly Regarded Skills & Experience

• Experience in small or outpatient healthcare practices
• Familiarity with EMR/EHR systems
• Experience handling billing or collections in a healthcare setting
• Strong phone-based customer service experience
• Experience working with U.S.-based healthcare workflows

Scope

• Work closely with clinical staff to support daily operations
• Handle a mix of scheduling, insurance, and communication tasks
• Help reduce administrative workload during peak patient hours
• Opportunity to grow responsibilities as the practice scales

Independent Contractor Perks

• Permanent Work from Home
• Immediate Hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.