Role Overview: Admin Assistant

Schedule- Monday to Friday 8:00am -4:00pm Central Time, Iowa, US.

Responsibilities:

• Sort, categorize, and organize high volumes of emails across three separate inboxes (office, support, and billing)
• Create and maintain a structured folder system to ensure emails are filed into the correct categories (invoices, vendor communications, inquiries, etc.)
• Identify and flag phishing attempts, fraudulent invoices, and suspicious emails to protect company systems
• Unsubscribe from junk mail and eliminate spam to reduce inbox clutter
• Support the consolidation of email accounts by routing inquiries to the central office email
• Assist with additional administrative tasks as business needs evolve, such as data cleansing and spreadsheet management

Requirements:

• Proficiency in Google Workspace, particularly Gmail and Google-based email management
• Strong ability to distinguish between legitimate correspondence, spam, and phishing attempts
• High level of attention to detail when reviewing and categorizing large volumes of emails
• Proactive communicator who asks questions rather than making assumptions
• Strong organizational and time management skills
• Ability to work independently with minimal supervision

Scope:

• Clean up and organize approximately five years' worth of accumulated emails across three accounts
• Establish a sustainable filing and categorization system for ongoing email management
• Transition support email to vendor-only use and consolidate general inquiries into the office email
• Identify opportunities to streamline email workflows and reduce future clutter
• Potential expansion into broader administrative support including data entry and spreadsheet queries