Inside Sales & Growth Specialist

Role Overview The Inside Sales & Growth Specialist is a revenue-focused role designed to act as the owner's "right hand" in the sales process. The primary goal is to lift approximately 90% of the sales strategy and follow-up tasks from the owner. This specialist will manage leads from initial inquiry through the pipeline until they are ready for the estimate stage, ensuring a consistent flow of clients.

Work Schedule

• Type: Part-Time (20 hours per week to start, with a potential to grow into full-time).
• Schedule: Monday-Friday, flexible within client's business hours (Ontario Time).
• Flexibility: Hours can be distributed throughout the week (e.g., half-days or specific blocks) as long as leads are worked consistently and do not remain stagnant.

Key Responsibilities

• Lead Conversion & "Zero Stagnation" Management:
• Monitor the Housecall Pro pipeline daily to ensure no lead remains stagnant for more than 24 hours.
• Proactively follow up with "Sent" but "Unsigned" estimates to move them toward a close.
• Conduct initial sales conversations to qualify leads and educate them on company offerings.
• Sales Strategy & Support:
• Take ownership of 90% of the sales coordination to reduce the owner's administrative burden.
• Prepare detailed project proposals based on field technician notes and local requirements.
• Re-engage "lost" or aged leads through targeted SMS and email campaigns.
• Reputation & Brand Presence:
• Manage Google Business Profile reviews to build trust through timely and professional responses.
• Implement strategies to increase the volume of 5-star reviews following completed services.
• Schedule social media content to showcase completed projects and customer testimonials.

Technical & Specialized Requirements

• Industry Knowledge: Must have a strong understanding of North American housing construction, weather conditions, and insulation needs (Spray Foam and general insulation).
• CRM Proficiency: Mandatory experience with Housecall Pro.
• Communication: Exceptional persuasive writing and verbal skills; must be able to write to "close," not just enter data.
• Platform Knowledge: Familiarity with Meta Business Suite and Google Business Profile management.

Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.