Client Overview
Our client is a roofing company specializing in roof replacement and repair services. They work with warm leads generated through online inquiries from customers actively seeking roofing solutions.
Job Overview
We are seeking a full-time Appointment Setter to manage incoming and outbound calls with pre-qualified leads. This role focuses on scheduling appointments for the sales team to visit customer properties. The goal is to book 5-15 appointments daily through approximately 100 calls per day across three available time slots.
Schedule: Mon-Fri, 8:00 AM - 5:00 PM Pacific Time
Client Timezone: Pacific Time (PT)
Independent Contractor Perks
- Health Insurance Coverage for eligible locations
- Permanent work from home
- Immediate hiring
Responsibilities
- Answer incoming calls from warm leads who have submitted online inquiries for roofing services.
- Make outbound calls to follow up with potential customers interested in roof replacement or repair.
- Schedule appointments for sales representatives to visit customer properties.
- Communicate with customers via phone, email, WhatsApp, and other messaging platforms.
- Navigate and manage customer information in the CRM system (JobNimbus).
Must-Have Requirements
- Proven experience as an Appointment Setter or in a similar role (2-5 years preferred).
- Strong sales skills with the ability to engage warm leads and convert them into scheduled appointments.
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Excellent communication skills for phone, email, and messaging interactions.
Nice-To-Have Requirements
- Experience working with CRM systems, particularly JobNimbus.
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Background in the roofing industry or related home improvement sectors
Side Note
- This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.
Reminder
- Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions that fulfill all requirements will receive priority review.