Job Overview

Our client is looking for an integral member to join an expanding mental health practice where your administrative expertise will directly support clients’ access to crucial mental healthcare services. As the practice grows and adds more clinicians, you’ll play a vital role in streamlining operations and ensuring seamless client experiences. Starting part-time with clear potential to transition to full-time, this role offers the unique opportunity to grow alongside a dynamic healthcare business while making a meaningful impact in the mental health field.

Client Overview

Join a thriving mental health practice that’s making a real difference in people’s lives! This growing counseling practice is dedicated to providing quality mental healthcare services to its community. With an expanding team of licensed clinicians and a commitment to accessible mental health support, this practice is in an exciting growth phase. You’ll be joining a small, close-knit team that values professional development and offers genuine opportunities for career advancement as the practice scales to serve more clients.

Schedule

• Monday - Friday, flexible during client business hours EST (20 work hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• Serve as the first point of contact for potential clients seeking mental health services
• Manage appointment scheduling and booking for multiple clinicians
• Conduct professional follow-up communications with current and prospective clients
• Handle incoming office calls with exceptional customer service
• Manage email correspondence and administrative communications
• Support practice growth through efficient operational management
• Organize and maintain client communication systems
• Help with the creation of engaging social media content focused on mental health awareness

Requirements

• Previous administrative assistant experience, preferably in healthcare or medical settings
• Strong communication skills for sensitive client interactions
• Experience with appointment scheduling systems and calendar management
• Proficiency in email management and general administrative tasks
• Customer service experience, particularly phone-based client support
• Ability to handle confidential and sensitive information with discretion
• HIPAA compliance knowledge (comprehensive training provided)
• Social media content management experience (for expanded role opportunities)
• Genuine interest in supporting mental health services and client care

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.