We are looking for someone who is enthusiastic and ready to learn to join our team. This position is fully remote with paid training. We're looking to fill full time positions.

The schedule for the open position is 8 am MST to 5 pm MST.

Responsibilities:

• Investigate customer or account-related discrepancies
• Assess the status and performance of other employees and properly document findings
• Provide support with billing processes, including an evaluation to ensure accuracy as well as adjustments to meet company needs
• Accurately enter and maintain data in spreadsheets and internal systems for reporting and tracking purposes.
• Assist with special projects and generate reports as requested by management, ensuring timely and accurate delivery.

 

Our ideal candidate:

• Enthusiastic, personable, and punctual
• Coachable, applies feedback in order to improve
• Remote work experience
• Strong attention to detail
• Familiarity with Google Sheets
• Good conversational English
• Good communication skills
• Ability to type 35 words per minute
• Reliable internet
• Has a backup power option in case of power outages (not required)

 

Required Equipment

• Laptop or desktop computer
• Headphones
• Reliable internet connection