Client Overview
A rapidly growing Australian cleaning company that specializes in managing Airbnb and short-term rental properties for multiple clients, including large property management companies with 40-50+ properties each. The company is transitioning from informal coordination methods to sophisticated operational systems while scaling their service delivery across an expanding client base.

Job Description
You’ll be the central coordination hub that keeps daily cleaning operations running smoothly across multiple properties and teams. This role puts you at the heart of a growing business where your organizational skills and quick thinking directly impact client satisfaction and team success. You’ll work with cutting-edge property management platforms while building the operational foundation for a company that’s scaling rapidly in the short-term rental market.

Schedule: 40h per week  - (Monday to Friday)
🇦🇺 AU time zone: 7:00 AM – 4:00 PM
🇵🇭 PH time zone : 5:00 AM – 2:00 PM
Client Timezone: Australian Time

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Responsibilities

• Coordinate and track 2-3 cleaning teams (up to 6 people) throughout their daily schedules across multiple properties
• Provide real-time support via WhatsApp and other platforms for property access, keys, and operational apps
• Collect and manage linen information, property condition reports, and maintenance documentation from field teams
• Communicate directly with clients regarding property status, coordination needs, and operational updates
• Manage operations across multiple platforms including Breezyway, Hometime, and Microsoft Teams
• Document and photograph property issues, inventory concerns, and maintenance requirements
• Deliver quick problem-solving support and troubleshooting during peak operational hours
• Maintain seamless communication flow between cleaning staff, management, and property clients
• Handle multi-platform coordination for simultaneous cleaning operations across different locations
• Support operational improvements as the company transitions to more sophisticated management systems

Requirements

• Minimum 3 years of experience in client-facing coordination or operations roles with phone and digital communication
• Strong English communication skills optimized for the Australian market
• Availability to work Australian timezone hours with 12-hour daily coverage capability
• Proven experience with multi-platform communication (WhatsApp, Microsoft Teams, property management software)
• Demonstrated ability to multitask and manage multiple teams or projects simultaneously
• Quick response time and agile problem-solving capabilities under pressure
• Bonus if you have experience with property management, hospitality, or short-term rental coordination
• It helps if you’re comfortable learning new technology platforms and adapting to evolving systems

Why Join This Team?

• Remote work flexibility with the stability of consistent daily operations
• Direct impact on a growing business that’s scaling rapidly in the short-term rental market
• Opportunity to help build and improve operational systems from the ground up
• Work with modern property management platforms and cutting-edge coordination tools
• Supportive team environment that values quick thinking and problem-solving skills
• Fair compensation with potential for expanded responsibilities as the business grows

Apply now. Start helping.

Side Note