• Manage high-volume incoming and outgoing calls, promptly addressing patient, client, and clinic inquiries with professionalism and accuracy
• Initiate outbound calls to coordinate with patients, clients, and clinics as needed, ensuring timely communication and follow-ups
• Schedule and confirm appointments, maintaining organized and up-to-date calendars

• Handle in-clinic email and fax communications, including sending, receiving, and responding to correspondence efficiently
• Process and organize incoming faxes, ensuring accurate documentation and proper distribution

• Perform a wide range of administrative tasks, including scan allocation and manual record management
• Support daily clinic operations by completing ad hoc administrative duties as assigned
• Collaborate on occasional group projects to improve clinic processes and workflow
• Assist the administrative team leader with various administrative functions and operational support

Requirements:

​Can live up to SIA Medical Values:

TLC AA

• Foster teamwork and harmony by collaborating effectively with colleagues and contributing to a supportive work environment
• Demonstrate leadership and continuous learning by setting a positive example and actively seeking growth opportunities
• Show compassion and care in all interactions, ensuring a patient- and client-focused approach
• Go above and beyond expectations by proactively addressing needs and delivering high-quality support
• Uphold accountability and responsibility by maintaining reliability, integrity, and trust in all tasks and commitments

GWC

• Get it: Quickly grasp the role, clinic culture, systems, workflow, and pace, understanding how all aspects of the job fit together
• Want it: Demonstrate genuine enthusiasm for the role, embracing responsibilities and contributing effectively while valuing fair compensation
• Capacity: Maintain the mental, physical, and emotional ability to perform tasks efficiently, applying the right skills, knowledge, and emotional intelligence to deliver results

Side Note:

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder:

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.