Job Overview

Our client is looking for a backbone for customer communication and marketing efforts for a growing retail business. This role offers incredible variety—from crafting engaging newsletters to designing eye-catching social media content, managing customer relationships, and supporting daily operations. You’ll work directly with the business owners, have creative freedom in your approach, and see the direct impact of your work on business growth. This is perfect for someone who thrives in a dynamic environment and wants to grow alongside an expanding company.

Client Overview

Join a thriving family-owned retail business in the specialty equipment industry that’s experiencing rapid expansion. With two successful locations and a loyal customer base, they’re scaling operations and need dedicated support to manage their growing workload. You’ll be joining at an exciting time as they build their team to support continued growth.

Schedule

• Monday - Friday, 10:00 AM - 02:00 PM AEST (20 work hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• Respond to customer service emails and inquiries with professionalism and care
• Create and distribute weekly newsletters featuring industry articles and customer success stories
• Design advertisements and promotional materials using Canva
• Convert newsletter content into engaging social media posts across platforms
• Manage Facebook messages and social media engagement
• Handle general administrative tasks and business support
• Support operations across multiple business locations
• Assist with basic bookkeeping and data entry as needed

Requirements

• Strong written English communication skills for customer service and content creation
• Experience with Canva for creating visual content and advertisements
• Familiarity with social media platforms, particularly Facebook and Meta Business Suite
• Basic administrative and organizational skills
• Ability to work independently and manage multiple priorities
• Reliable internet connection and computer setup

Qualifications

• Experience with newsletter platforms or email marketing is a plus
• Basic bookkeeping or data entry experience is an advantage

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.