Client Overview

A growing roofing and restoration company that specializes in helping homeowners recover from storm damage through insurance claims. They focus exclusively on hail-damaged properties, providing free inspections and guiding families through the insurance process to get new roofs at little to no cost. The company has established data systems, proven scripts, and a track record of helping communities rebuild after severe weather events.

Job Overview

You’ll be the first point of contact for homeowners who’ve experienced storm damage, connecting them with life-changing services that can restore their homes through insurance coverage. This isn’t cold calling – you’ll be reaching out to people in areas where hail storms have already occurred, offering genuine help during their recovery process. You’ll work with comprehensive training, proven scripts, and a supportive team that values results and recognizes top performers with performance bonuses.

Schedule: Full-time (40 hours per week), Monday to Friday 10am to 7pm with one hour of unpaid break

Client Timezone: Central Time (Texas)

Independent Contractor Perks

• Health insurance in eligible locations

• Permanent work from home

• Immediate hiring

Responsibilities:

• Make outbound calls to homeowners in verified hail-damaged areas using company-provided data and lists
• Follow proven scripts to engage homeowners about free roof inspection services
• Schedule appointments for qualified homeowners to receive complimentary roof damage assessments
• Educate potential customers on the insurance claim process and company services
• Explain how homeowners can get roof repairs through their insurance with minimal out-of-pocket costs
• Handle various insurance scenarios, from standard deductibles to high-deductible policies
• Participate in comprehensive training sessions on company operations and appointment setting best practices
• Track appointment outcomes and maintain accurate records of call activities

Requirements:

• Experience in outbound calling, customer service, or appointment setting roles
• Strong communication skills with ability to explain insurance and roofing concepts clearly
• Comfort making high-volume outbound calls to homeowners
• Ability to follow scripts while maintaining natural, empathetic conversation flow
• Experience calling into the US market preferred
• Reliable internet connection and quiet workspace for professional calls
• Bonus if you have experience in insurance, restoration, or home services industries
• It helps if you’re comfortable discussing sensitive topics like storm damage with empathy

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.