Client Overview

A growing, fully remote services company operating across multiple locations and teams, with a strong focus on structured systems, compliance, and operational efficiency. The business relies on digital tools such as Google Drive, ClickUp, and scheduling platforms to coordinate workflows, manage contractors, and maintain secure operations. As the company scales, they are strengthening their operational infrastructure to reduce inefficiencies and improve reliability across all processes.

Schedule

• 11am to 7pm EST Monday to Friday; 40h per week

Independent Contractor Perks

• Permanent Work from Home
• Immediate Hiring
• Health Insurance Coverage for eligible locations

Responsibilities

Systems & Workflow Management

• Maintain and organize Google Drive structure, including folder architecture, naming conventions, and permissions
• Ensure secure and efficient file sharing across distributed teams
• Maintain and update ClickUp boards, tasks, automations, and deadlines
• Monitor workflows to ensure tasks, documents, and processes are completed without gaps
• Escalate issues or blockers to the Director of Operations when needed

Forms, Data & Documentation

• Build and manage forms using Google Forms and Jotform
• Ensure form responses are properly routed into Google Drive and tracking sheets
• Maintain accurate operational trackers, reports, and records in Google Sheets or Excel
• Provide document support including PDF editing and preparation using Adobe tools
• Document and update SOPs and internal process documentation

Scheduling & Coordination

• Manage calendars and scheduling using Outlook, iCal integrations, and Calendly
• Coordinate meetings, onboarding sessions, and training events
• Ensure scheduling systems remain organized and conflict-free
• Support onboarding workflows and ensure all steps are properly tracked

Communication & Operational Support

• Maintain communication channels across email, Signal, and other messaging platforms
• Support coordination between internal teams, contractors, and leadership
• Assist with general operational and administrative tasks across multiple platforms
• Create simple internal visuals or presentations using Canva when needed

Data Management & Compliance

• Process and manage sensitive data across secure, cloud-based systems
• Support invoicing coordination and payroll verification processes
• Manage contract workflows including document collection and organization
• Ensure accuracy and compliance when handling financial and personal data
• Maintain clean, organized personnel and operational records

Process Improvement & Optimization

• Identify inefficiencies and areas for improvement across systems and workflows
• Provide recommendations to the Director of Operations
• Implement approved process improvements and system enhancements
• Continuously improve workflow clarity, data accuracy, and operational efficiency

Requirements

• 3–5 years of experience in operations, data management, or administrative systems roles
• Strong proficiency with Google Workspace (Drive, Sheets, Forms) and Excel
• Experience with ClickUp or similar project management tools
• Comfortable working in fully remote, cloud-based environments
• Strong attention to detail and ability to maintain organized systems
• Experience handling sensitive financial or personal data securely
• Ability to manage multiple workflows and priorities simultaneously
• Strong communication and problem-solving skills
• Ability to work independently while following structured processes

Highly Regarded Skills & Experience

• Experience with Jotform, Calendly, and scheduling systems
• Familiarity with Mac environments and cross-platform workflows
• Experience with Adobe tools for document management
• Understanding of workflow automation and system integrations
• Experience working in compliance-focused environments (SOC2, HIPAA, or similar)
• Experience improving operational systems and internal processes

Ideal Candidate Traits

• Highly organized and process-driven
• Proactive and solution-oriented
• Comfortable working with systems, data, and workflows
• Reliable and consistent in task execution
• Strong attention to detail and accuracy
• Able to identify inefficiencies and suggest improvements

Why Join This Team?

• Fully remote role with flexible hours and growth potential
• Opportunity to play a key role in building scalable operational systems
• Work closely with leadership on process improvement and efficiency
• Exposure to multiple systems, tools, and workflow environments
• Long-term opportunity to grow into a broader operations role

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.