Job Description:

You’ll be the friendly voice that reconnects valued customers with a dealership they already know and trust. This isn’t cold calling—you’ll be reaching out to an existing database of 22,000 clients who have previously purchased vehicles or received services, reminding them of available services and encouraging them to return. You’ll play a vital role in customer retention while helping people maintain their vehicles and find their next perfect car. This remote position offers the flexibility to work from anywhere while contributing directly to a business’s growth in the automotive industry.

Schedule:

• Part-time (20 hours per week) Monday to Friday 4pm to 8pm MST
• Client Timezone: Mountain Time (New Mexico)

Responsibilities:

• Conduct warm outbound calls to existing clients who have previously purchased vehicles or received services
• Encourage clients to schedule service appointments and return for vehicle maintenance
• Promote trade-in opportunities and help clients consider upgrading their current vehicles
• Set appointments for sales consultations and service visits
• Maintain accurate records of all client interactions in HubSpot CRM
• Follow established calling scripts while maintaining a personable, professional approach
• Refer qualified prospects back to the internal sales team for follow-up
• Build rapport with diverse clientele and provide excellent customer service

Requirements:

• Fluency in both English and Spanish (essential for serving the local Hispanic community)
  
• MUST HAVE EXPERIENCE with warm outbound calling, appointment scheduling and lead qualification
  
• Experience with HubSpot CRM or similar customer relationship management systems
• Basic knowledge of automobiles, automotive services, and industry terminology
• Strong verbal communication and relationship-building skills
• Ability to work independently in a remote environment with minimal supervision
• Reliable internet connection and quiet workspace for professional phone calls
• Bonus if you have previous experience in automotive sales or customer service
  
  

Why Join This Team?:

• Work with warm leads from an established 22,000+ client database (no cold calling)
• Flexible remote work arrangement with part-time hours that fit your schedule
• Opportunity to grow into full-time role based on performance and business needs
• Modern tech stack including HubSpot CRM and professional calling platforms

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.