Job Overview

Our client is a well-established firm known for high-quality renovations and additions, now poised for expansion into new home builds. They are seeking a highly organized and proactive professional to serve as the company's operational backbone. This pivotal role is designed to lead a "full shake-up" of the business’s internal processes, transitioning the owner "off the tools" and onto strategic growth. If you thrive on streamlining workflows, managing diverse tasks from scheduling to financial tracking, and want to grow with a scaling firm, this is your opportunity to shine.

Role Scope

This role is critical to the company’s strategic transition. You will take full ownership of daily operational management, proactive financial administration, and stakeholder relationship management. By ensuring real-time financial clarity and operational efficiency, you directly enable the owner to focus on high-level strategy and client relationships.

Schedule

• Monday – Friday, [9:00 AM – 5:00 PM] AEST (40 hours per week) 

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations 

Responsibilities

• Operations & Scheduling: Update daily job schedules in Google Calendar; coordinate material deliveries and follow up with subcontractors on weekly commitments.
• Project Monitoring: Gather job completion details and photos from site personnel daily; flag any delays or issues to the owner immediately.
• Financial Administration: Enter all invoices and expenses into the Job Management system; process client invoicing, send payment reminders, and reconcile payments daily.
• Reporting: Update job costing data against budgets weekly and generate monthly cash flow and profitability summaries.
• Client & Stakeholder Relations: Respond to client inquiries within 24 hours; send weekly progress updates with photos; maintain an architect database for monthly relationship-building.
• Marketing Support: Coordinate with marketing to ensure consistent social media posting (3x weekly) and update the Google Business Profile with project photos.
• Systems & Documentation: Document operational workflows and create/maintain SOPs for all recurring tasks in WonderBuild. Build and organize a comprehensive subcontractor database.

Requirements

• Technical Proficiency: Proven expertise in G Suite, Microsoft 365 (advanced spreadsheets), Google Calendar, and QuickBooks.
• Software Aptitude: Experience with or a strong ability to quickly learn job management software (e.g., WonderBuild).
• Communication: Excellent written and verbal skills for professional interactions with clients, suppliers, and architects.
• Problem Solving: Proactive mindset with the ability to anticipate needs, take initiative, and manage tasks independently.
• Industry Context: Prior experience in the building/construction industry or similar trades environment is highly advantageous.
• Change Management: A strong desire to implement, optimize, and document new systems during a significant operational transition.

Qualifications

• Interest in professional development and learning industry best practices (e.g., APB methodologies).
• Direct, clear, and efficient communication style.
• Empathetic approach to team communication while maintaining high standards for work quality.

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.