Position Overview

We are seeking a highly organized and analytical Sales Operations & Retail Support Coordinator to support our sales organization and Chief Revenue Officer. This role combines retail account operational support, ERP administration, and analytical reporting.

The ideal candidate has experience working with U.S. retailers, understands retailer item setup requirements, and is comfortable managing data and transactions. While experience with NetSuite is a plus, it is not required—training will be provided. This role requires someone detail-oriented, proactive, and capable of managing multiple operational tasks that keep the sales organization running efficiently.

Schedule

• Monday to Fridays 9:00 AM – 3:00 PM PST California; 30 hours per week

 Independent Contractor Perks 

• Permanent Work from Home
• Immediate Hiring

Key Responsibilities

Sales Operations & Retail Support

• Manage customer item setup processes, including retailer item grids and retailer-specific submission requirements
• Review and interpret retailer specifications and compliance documents
• Process and manage purchase orders (POs) accurately
• Maintain and update product and customer information within ERP systems (NetSuite experience a plus)
• Support ongoing ERP training, updates, and data maintenance
• Manage retailer portals and submission platforms
• Ensure accurate product data alignment across retailer systems

Data & Reporting

• Build and maintain advanced Excel reports and dashboards, including charts, pivot tables, and VLOOKUP formulas, to support sales analysis
• Create PowerPoint presentations and charts for leadership reporting
• Support sales team reporting needs and operational analysis
• Assist with CRM and workflow tracking tools, including Monday.com and Airtable—general knowledge expected, but candidate should be able to navigate workflows efficiently

Executive Support

• Provide operational and administrative support to the Chief Revenue Officer, including:
• Assist with miscellaneous operational tasks supporting revenue initiatives
• Experience working with U.S. retailers and retail item setup processes
• Understanding of retailer item grids and product submission requirements
• Experience reading and processing retailer purchase orders

• Travel bookings (flights, hotels)
• Presentation preparation
• Data analysis and reporting

Required Skills & Qualifications

Experience

Technical Skills

• Advanced proficiency in Microsoft Excel (pivot tables, charts, VLOOKUP, other advanced functions)
• Strong working knowledge of PowerPoint
• Familiarity with Monday.com and Airtable (general workflow knowledge; training provided)
• NetSuite experience is a plus, not required

Core Competencies

• Exceptional organizational skills
• Strong analytical mindset
• High attention to detail
• Ability to interpret retailer documentation and requirements
• Ability to manage multiple tasks and deadlines in a remote environment
• Strong written and verbal communication skills

Ideal Candidate

• The ideal candidate is an analytical, organized, detail-driven operations professional with retail industry experience who enjoys supporting sales teams through strong data management, reporting, and operational coordination. Proficiency in advanced Excel is essential, while familiarity with NetSuite, Monday.com, and Airtable enhances efficiency.

 Side Note 

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

 Reminder 

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.