A global advisory and resourcing firm established in 2005, with headquarters in New York, London, and Sydney. The company specializes in delivering tailored consulting, digital, technology, and talent solutions to clients across industries including financial services, legal, and regulatory sectors. Its multidisciplinary approach combines deep industry expertise with innovative strategies to help organizations navigate complex challenges and achieve sustainable growth. With a commitment to excellence and client-centric values, the company continues to expand its global presence, supporting businesses in the U.S., U.K., Europe, and the Asia-Pacific region.

Responsibilities

• Elicit customer requirements using appropriate tools and techniques.
• Critically evaluate requirements from multiple sources, reconcile conflicts, and translate them into clear technical/functional specifications.
• Document business processes and product configurations.
• Design and implement insurance products and claim data models based on requirements.
• Build user interfaces and user journeys within the platform.
• Implement business rules and financial calculations using platform scripting language.
• Prepare test documentation, conduct system and integration testing, and support customer testing.
• Analyse data conversion requirements and define transformation and mapping.
• Facilitate stakeholder discussions (technical and business, various seniority levels) and prepare presentations.
• Produce and maintain client-facing documentation.
• Act as customer liaison and represent the company on-site as needed.
• Manage customer enquiries and provide resolutions within projects.
• Coordinate with internal teams and third parties/customers for project delivery.
• Manage changes to project scope, plan, and costs.
• Report progress, escalate issues, and identify project risks with mitigation techniques.
• Maintain project documentation (change requests, risk register, tracking reports).
• Collaborate with developers on new feature design.
• Provide knowledge transfer and support to colleagues.
• Contribute to best practices and comply with information security policies.

Requirements

• Strong coding and development skills with solid programming logic.
• Proficiency in object-oriented languages: C++, C#, PHP, Java, or Python.
• Willingness to learn Groovy (platform is written in Groovy).
• Thorough understanding of the software development lifecycle (waterfall & agile).
• Proven experience as a Business Analyst / Technical Business Analyst.
• Skilled in documentation (requirements, process maps, technical specs).
• Experience configuring large/complex software packages.
• Understanding of relational databases.
• Strong stakeholder management and customer-facing communication skills, including handling difficult conversations.
• Solid organizational and multitasking abilities with attention to detail.
• Collaborative approach with cross-functional contribution.
• Degree qualified or equivalent commercial experience.

Nice-to-Haves:

• Experience in general insurance (policy/claims).
• Prior exposure to Groovy
• Experience in data conversion, mapping, and transformation.

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.