Job Overview

Our client is looking for a vital communication bridge between tenants, property owners, and service providers in a thriving property management operation. This role puts you at the center of ensuring seamless property operations while delivering outstanding customer service to a diverse community. You’ll master virtual inspection technology, coordinate maintenance solutions, and build lasting relationships that keep properties well-maintained and tenants satisfied.

Schedule

• Monday - Friday, 11:00 AM - 6:30 PM PST (Monday - Thursday) and 11:00 AM - 3:00 PM PST (Friday), with a 1-hour unpaid break 

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• Schedule and coordinate property inspection appointments with tenants via phone, text, and email
• Conduct virtual property inspections and tours using internet-based camera recording platforms
• Handle inbound tenant calls regarding maintenance requests and property concerns with bilingual support
• Coordinate with contractors, plumbers, and service providers to address maintenance issues promptly
• Follow up on work orders and maintenance requests to ensure timely completion and tenant satisfaction
• Document inspection findings and report maintenance issues to appropriate stakeholders
• Provide exceptional customer service support to both tenants and property owners
• Update property management databases and maintain accurate records of all property activities
• Communicate property status updates and progress reports to clients and management

Requirements

• Bilingual proficiency in English and Spanish
• Strong verbal and written communication skills in both languages
• Excellent attention to detail and organizational abilities
• Punctual and reliable with proven time management skills
• Comfortable using technology platforms and learning new software systems
• Ability to work independently in a remote environment
• Customer service experience is a plus
• Real estate or property management background is an advantage

Why Join This Team?

• Work remotely from anywhere with flexible scheduling
• Serve as a crucial liaison in a growing property management operation
• Use modern technology including Google Suite and specialized property management platforms
• Build meaningful relationships with diverse tenants and property owners
• Opportunity for growth and increased responsibilities based on performance
• Join a company that values bilingual skills and cultural competency

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.