Schedule:

• Monday to Friday, 8:00 AM to 5:00 PM Central Time (Chicago timezone) - Full-time 40 hours per week

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Responsibilities:

• Handle inbound sales leads and customer inquiries for both insurance products (auto and home) and party rental services (chairs, tables, tents, canopies, and other event equipment).
• Collect detailed customer information and input data accurately into CRM systems, insurance software, or company databases.
• Conduct outbound calls to generate new client prospects and additional rental business.
• Process rental orders from website inquiries and generate/send quotes via email.
• Operate policy management software to update, cancel, or manage existing insurance policies.
• Complete insurance forms and quotes within time-sensitive windows (e.g., 10-minute response for live transfer leads).
• Merge or transfer calls to licensed insurance agents when customers are ready to purchase policies.
• Maintain and update Excel spreadsheets or other tracking systems for customer records, orders, and leads.
• Communicate order or policy details to relevant team members (e.g., on-site office managers, fulfillment staff, or licensed agents).
• Support business growth through proactive customer outreach and lead qualification.

Requirements:

• Sales experience, preferably in insurance or service-based industries.
• Customer service experience with phone-based interactions and email communication.
• Knowledge of US insurance products, coverage types, and industry practices.
• Strong organizational skills for managing multiple orders, leads, and tasks simultaneously.
• Ability to work quickly and efficiently under time pressure.
• Proficiency with CRM systems, insurance software, Excel, and website management.
• Excellent communication skills for inbound and outbound calls.
• Attention to detail for accurate data entry, order processing, and lead management.

Scope:

• Full-time role supporting both customer service and business development.
• Handle diverse customer interactions, from policy inquiries to event rental orders.
• Coordinate between remote operations, on-site fulfillment teams, and licensed insurance agents.
• Contribute directly to company growth through sales, order fulfillment, and lead generation.

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.