Job Overview

Our client is looking for a dedicated and organized individual to manage inbound inquiries and booking operations for their professional house and office cleaning business. This role is essential for maintaining client satisfaction and ensuring smooth scheduling for the cleaning teams.

Client Overview

The client owns and operates a professional house/office cleaning business based in Vancouver, Canada.

Schedule

• Part-time (with potential to transition to full-time):

• Monday - Sunday (Flexible shifting), 4 hours per day during Vancouver, CA business hours (20 work hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• Take inbound calls to book cleaning appointments.
• Respond to email inquiries and send quotations based on services requested.
• Provide pricing and explain the coverage of the services offered.
• Arrange and manage bookings.
• Send invoices to clients.
• Utilize tools such as Excel, Google Drive, Square, Jobber, and Justcall phone system.

Requirements

• Must have 2 years of experience in the cleaning services industry.
• Excellent verbal communication skills.
• High attention to detail.
• Proven experience working in customer service.

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.