Client Overview:

Join a fast-growing and customer-centric residential and commercial cleaning company dedicated to providing stress-free, personalized cleaning solutions for busy homes and businesses. We are redefining cleanliness by offering professional, reliable, and consistent maid services tailored to fit each client’s unique needs. Whether it’s a one-time deep clean or routine maintenance, our locally owned and operated teams bring a personal touch and expert care to every service, ensuring a spotless space without the hassle.

Schedule:

• 20 hours per week, Monday to Friday, Flexible, can work any of the following shift 10:00 AM to 2:00 PM, 1PM to 5PM, 9PM to 1AM EST
• Client Timezone: Tucson, Arizona

Independent Contractor Perks
Permanent work from home
Immediate hiring
Steady freelance job 

Responsibilities:
1. Customer Service:

• • Respond to Customers' inquiries by phone, email and text
  • Schedule customers' appointments and manage calendar
  • Prepare and send invoices to clients
  • Track payments and follow up on outstanding invoices
  • Apply customer's payments using quickbook
  • Perform data entry and assist with basic bookkeeping tasks
  • Maintain spreadsheets and update customers records
  • Support marketing efforts (email outreach and social media posts)
  • Follow up on potential customers and build prospect lists

2. Administrative Support:

• Manage customer data and maintain accurate records within our CRM system (ServiceTitan).

• Prepare and send invoices and receipts.

• Collect payments from customers.

• Assist with marketing and promotional activities (e.g., social media posting, email campaigns).

3. Operational Support:

• Manage cleaning job schedule

• Schedule cleaning crews for jobs.

• Coordinate with customers and cleaning crews, ensuring timely communication.

• Generate reports on key performance indicators (KPIs), employee time tracking and equipment/product inventory.

• Suggest and implement process improvements for increased efficiency and effectiveness.

Qualifications:

• QuickBooks experience is a MUST
• Previous admin experience
• Excellent written and verbal communication skills
• Proficiency in Excel and google sheets
• Ability to manage multiple tasks and meet deadlines Good knowledge of Quickbooks
• Basic understanding of bookkeeping
• Experience in the home service industry a plus but not required 

Side Note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Reminder
Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording.
APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.