Job Overview:
We are seeking a detail-oriented and professional Medical Assistant to support daily operations. This role serves as the main phone receptionist while managing insurance billing, aging reports, and claim follow-ups. The ideal candidate will review EOBs, resolve denied or unpaid claims, and assist with scheduling and administrative tasks. Strong communication skills, excellent phone etiquette, and basic computer proficiency are essential. Training on medical billing codes and processes will be provided.

Client Overview:

Join a busy and well-established podiatry clinic that provides expert foot care, especially for patients dealing with heel pain from increased activity or exercise.

You’ll be part of a small, dedicated team of three professionals focused on great patient care and smooth insurance and billing operations. The clinic values teamwork, training, and professional development.

This role combines front desk duties with insurance claims support. You’ll be the first point of contact for patients and help ensure accurate and timely insurance processing.

It’s a great opportunity to gain hands-on experience in medical billing, insurance follow-up, and healthcare admin—perfect for someone eager to learn and grow in a medical office setting.

Schedule:

• Monday to Thursday, 9:30 AM to 3:00 PM (Deerfield Beach, FL)
• 5 hours per day, 4 days a week
• Total Weekly Hours: 20 hours

Independent Contractor Perks:

• Permanent work-from-home
• Immediate hiring

Responsibilities:

• Serve as the main phone receptionist, answering calls and routing messages professionally
• Use billing software to generate aging reports and identify outstanding insurance claims
• Follow up with insurance companies on unpaid or denied claims to ensure resolution
• Review and interpret Explanation of Benefits (EOB) documents and denial codes
• Contact insurance representatives to investigate and correct rejected claims
• Provide scheduling assistance and calendar management for the doctor
• Perform general administrative tasks during downtime between calls
• Learn and apply medical billing codes and payment indicators (training provided)
• Collaborate with the small team to support smooth day-to-day operations

Requirements:

• Excellent verbal and written English communication skills
• Strong phone etiquette and professional demeanor for interacting with patients and insurance reps
• Basic computer skills, including familiarity with billing software and report generatio
• Detail-oriented with the ability to identify and address discrepancies in claims and payment
• Willingness to learn medical billing and insurance processe
• Comfortable interpreting numerical codes and payment grids (training provided)
• Experience in insurance claims or medical billing preferred but not required
• Able to work independently while maintaining open communication with the team
• Reliable internet connection and quiet work environment for phone work
  

   

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.