Schedule: 40 hours / week, Mon to Fri, 9am to 6pm with 1-hour unpaid break
Client Timezone: Hermosa Beach, CA time
Independent Contractor Perks
- Health Insurance Coverage for eligible locations
- Permanent work from home
- Immediate hiring
Scope
- Remote work using provided software systems
- Handle confidential patient information with strict adherence to privacy guidelines
- Collaborate with clinic staff to ensure comprehensive patient care
Responsibilities
- Make follow-up calls to patients after medical procedures or surgeries
- Use an electronic medical record (EMR) system to document patient status and responses
- Follow templated questionnaires to gather relevant patient information
- Identify and flag any post-operative complications for clinic staff attention
- Alert clinic staff when unable to reach patients
- Maintain patient confidentiality and adhere to healthcare privacy standards
Requirements
- Excellent English language skills with clear pronunciation
- Strong verbal communication and active listening abilities
- Insurance verification and authorization experience
- Proficient with electronic medical records
- Proficiency in using computers and learning new software systems
- Ability to type accurately and efficiently
- High level of attention to detail and accuracy in data entry
- Professional and empathetic demeanor when interacting with patients
- Reliable internet connection and quiet work environment
Side Note
- This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.
Reminder
- Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions that fulfill all requirements will receive priority review.