Job Overview

Our client is looking for an operational backbone to support a forward-thinking founder, handling critical administrative tasks that free up leadership time to focus on strategic growth. This role offers direct exposure to an innovative business at the intersection of technology and sustainability, where your organizational skills will have immediate, measurable impact on company efficiency and growth trajectory.

Client Overview

Join a rapidly growing software company revolutionizing the home energy upgrade industry. This innovative company has evolved from pure technology solutions into comprehensive service delivery, helping contractors and homeowners streamline complex energy efficiency processes. You’ll support a dynamic founder who’s scaling a business that makes a real environmental impact.

Schedule

• Monday - Friday, 1pm-5pm New York, EST (20 work hours per week)
  Note: This is a part-time role (4 hours daily) with potential to scale based on business growth.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• Make phone calls to insurance companies, billing departments, and customer support representatives on behalf of the client
• Handle subscription cancellations and coordinate with various service platforms and vendors
• Manage email communications, correspondence, and administrative follow-ups
• Process and organize bills, insurance documents, and critical business paperwork
• Assist with bookkeeping tasks and financial record maintenance (comprehensive training provided)
• Coordinate and resolve billing discrepancies and service issues across multiple platforms
• Support general administrative operations that keep the business running smoothly

Requirements

• Minimum 2 years of executive assistant or administrative support experience
• Strong phone communication skills and comfort making calls to various organizations and customer service departments
• Experience working with US-based clients and solid understanding of US business practices and systems
• Highly trainable mindset and adaptability to new systems, processes, and tools
• Ability to work independently while managing multiple tasks efficiently and meeting deadlines
• Basic computer skills, email management experience, and comfort with online platforms
• Bonus: Bookkeeping or financial administration experience

Why Join This Team?

• Work directly with an innovative founder in the fast-growing clean energy sector
• Flexible remote work arrangement with clear, structured hours
• Comprehensive training provided—no need to know everything from day one
• Opportunity to grow with a scaling company and potentially expand your role

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.