Role Name: CRM Specialist

Schedule: Part-time (20 hours per week) with potential to scale to full-time (40 hours per week) based on rapid business growth

Client Timezone: Australian Eastern Time

Client Overview: A thriving dance education company that brings joy and movement to children across early learning centers, childcare facilities, and schools. With approximately 30 weekly sessions and ambitious growth plans, they’re scaling rapidly and need structured administrative support to fuel their expansion.

Job Description: You’ll be the organizational backbone of a mission-driven business that’s making a real difference in children’s lives. As their CRM Specialist, you’ll own the administrative systems that keep 30+ weekly dance sessions running smoothly while supporting aggressive growth plans. This role offers immediate impact, clear growth trajectory, and the satisfaction of supporting meaningful work in children’s education.

Responsibilities:

• Manage and maintain HubSpot CRM system to track leads, bookings, and customer relationships
• Handle email inbox management with professional standard replies and customer communication
• Maintain detailed booking spreadsheets with accurate data entry and session tracking
• Coordinate administrative tasks supporting 30+ weekly dance sessions across multiple venues
• Ensure structured processes and systems support rapid business scaling
• Provide responsive customer service to schools, childcare centers, and early learning facilities
• Support founder with organized data and streamlined administrative workflows

Requirements:

• Proven experience with HubSpot CRM (mandatory)
• Strong Excel skills and spreadsheet management capabilities (mandatory)
• Excellent written communication and email management skills
• Strong attention to detail and organizational abilities
• Ability to work independently and maintain structured processes
• Bonus if you have experience working with schools, childcare facilities, or educational institutions

Why Join This Team?:

• Immediate impact supporting meaningful work in children’s education and development
• Clear growth path from part-time to full-time as the business scales rapidly
• Flexible remote work arrangement with Australian business hours
• Work directly with passionate founder committed to making a difference
• Structured systems and processes that set you up for success
• Opportunity to help build and scale administrative operations from the ground up

Apply now. Start helping.