Job Overview
We are seeking a bilingual (English/Spanish) Telehealth Operations Coordinator to support virtual healthcare services. In this role, you will coordinate telehealth appointments, prepare patients and providers for virtual visits, and ensure platforms and equipment function properly. You will educate patients on accessing telehealth services, assist providers with workflows and documentation, troubleshoot technical issues, and maintain accurate records. Additional responsibilities include supporting billing processes and ensuring compliance with HIPAA and telehealth regulations.
Schedule
- Mondays to Fridays, between 8:00 am to 5:00 pm, Westlake Village, CA, USA, Pacific time
- 20 Paid hours per week
Independent Contractor Perks
Permanent work from home
Immediate hiring
Steady freelance job
Key Responsibilities
Telehealth Operations
- Schedule and coordinate telehealth appointments
- Prepare patients and providers for virtual visits
- Ensure telehealth platforms and equipment are properly set up and functioning
Patient & Provider Support
- Educate patients on how to access and use telehealth technology
- Assist providers with telehealth workflows and documentation
- Troubleshoot technical issues during virtual visits
Administrative Duties
- Maintain accurate telehealth records and reports
- Coordinate consent forms and documentation
- Support billing and coding processes related to telehealth services
Compliance & Quality
- Ensure telehealth services comply with HIPAA and applicable regulations
- Follow organizational policies and telehealth best practices
- Monitor appointment completion and patient satisfaction
Requirements
Side Note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.
ReminderApply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording.
APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.