Job Overview
We are seeking a highly organized and proactive Operations Assistant to support a fast-paced real estate business. In this role, you will act as the right hand to the business owner, ensuring that calendars, communications, leads, and transactions are managed efficiently. You will play a key role in keeping operations organized, supporting agents, and ensuring that no opportunities fall through the cracks.
This is an operations and support-focused role, not a sales-heavy position. You will assist with light outreach and lead qualification, while maintaining strong systems, compliance, and follow-through across the business.
Work Schedule: 40 hours per week, Monday - Friday, 9am-6pm with 1-hour unpaid break | Eastern Time (North Carolina)
Independent Contractor Perks
- Health insurance in eligible locations
- Permanent work from home
- Immediate hiring
Key Responsibilities:
Executive & Administrative Support
- Manage and maintain the executive’s calendar, appointments, deadlines, and reminders
- Organize inbox, respond to emails, and ensure timely follow-ups
- Maintain a running task list and ensure priorities are tracked and completed
- Provide day-to-day administrative support to the business owner
- Act as a liaison between leadership and team members
Lead Management & CRM Coordination
- Review, qualify, and track incoming leads from marketing channels
- Conduct light outreach via email, SMS, or calls to nurture and qualify leads
- Take detailed notes and update CRM with accurate lead information
- Assign and route qualified leads to agents
- Ensure consistent follow-up so no leads are missed
- Maintain CRM cleanliness, including tagging, notes, and status updates
Real Estate Operations & Compliance
- Review agent and transaction files to ensure documentation is complete and compliant
- Track contracts, deadlines, and closing timelines
- Align key dates and milestones with the executive’s calendar
- Maintain organized and accurate file management systems
- Ensure processes are followed and documentation is audit-ready
Systems & Process Improvement
- Organize and maintain internal systems for efficiency and consistency
- Create simple checklists and standard operating procedures (SOPs)
- Identify gaps and recommend process improvements
- Ensure workflows are structured and repeatable
Reporting & Communication
- Prepare and send monthly investor updates
- Maintain confidentiality of client, company, and investor information
- Support occasional outreach related to business growth or recruiting
Requirements
- Minimum 2+ years of experience in real estate, executive assistance, or operations support
- Experience with CRM systems and lead management processes
- Strong organizational and time management skills
- Excellent English communication skills (written and verbal)
- Proven ability to manage multiple priorities in a fast-paced environment
- High attention to detail and strong documentation skills
- Ability to work independently and take initiative
Nice to Have
- Experience with real estate transaction coordination and compliance
- Familiarity with Follow Up Boss, Luxury Presence, or similar CRMs
- Experience supporting executives or business owners
- Experience with investor communications or reporting
Side Note
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This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.
Reminder
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Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.