Client Overview
Join a rapidly scaling Australian startup in the premium outdoor living space, specializing in high-end blinds, pergolas, and roofing solutions. Led by an experienced entrepreneur who previously built and successfully sold a 30-person company, this venture is positioned for aggressive growth with proven systems and market knowledge.

Job Description
You’ll be the first remote team member and front-line coordinator for a growing outdoor living company, playing a crucial role in customer experience and business operations. As the primary point of contact for incoming inquiries, you’ll manage the entire customer journey from initial contact through appointment scheduling, working directly with an experienced business owner who understands how to scale efficiently. This role offers the unique opportunity to grow alongside a startup that’s built on proven success.

Schedule: Mon-Fri 9am-5pm Sydney, Australia time (Full-time)
Client Timezone: Australian Eastern Time

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Responsibilities

• Handle incoming customer inquiries and make outbound calls using provided scripts
• Schedule and coordinate sales appointments through the CRM system (BlindQ platform)
• Manage calendar logistics and appointment coordination for sales team
• Conduct follow-up communications via email with prospects and customers
• Generate basic quotes and handle simple accounting tasks
• Maintain accurate customer records and data in CRM system
• Provide general administrative support and email correspondence
• Support business operations during rapid scaling phase

Requirements

• Previous experience working with CRM systems (any platform acceptable)
• Strong phone communication skills with customer service background
• Experience in appointment scheduling and calendar management
• Comfortable with email communication and follow-up processes
• Ability to work Australian business hours consistently
• Bonus if you have receptionist or administrative assistant experience
• It helps if you’re familiar with sales support or lead management processes

Why Join This Team?

• Be the first remote hire for a startup with proven leadership and clear growth trajectory
• Work directly with an experienced entrepreneur who built and sold a successful 30-person company
• Opportunity to grow your role as the business scales rapidly
• Established systems and processes already in development
• Flexible remote work arrangement with clear expectations and support
• Join during the exciting early growth phase with significant upside potential

Apply now. Start helping.

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