Job Highlights

Contract: Independent Contractor
Schedule: 20+ hours per week, Monday to Friday 8:30 am to 12:30 EST

• With potential to scale to full-time (40 hours per week) during busy periods and when management is away

Client Timezone: Eastern Time (Miami, Florida)

Client Overview
A growing landscaping service company operating across South Florida that has built its reputation on exceptional customer experience. In a highly competitive market with thousands of providers, they’ve differentiated themselves through outstanding client communication and service delivery, making every interaction count.

Job Description
You’ll become the voice of excellence for a company that knows customer experience is everything. This role puts you at the center of operations, handling the daily administrative tasks that keep a growing landscaping business running smoothly. You’ll work directly with upper management to streamline processes and ensure every client interaction reflects the company’s commitment to outstanding service. This is your opportunity to grow with a business that values quality relationships and professional growth.

Responsibilities

• Process quote requests and send professional quotes using Jobber system
• Handle customer emails and manage all client correspondence with warmth and professionalism
• Answer phones during high call volume periods and provide exceptional customer service
• Execute delegated administrative tasks independently with minimal supervision
• Manage day-to-day administrative operations to support leadership team
• Maintain organized workflow for client communications and project documentation
• Support upper management by handling routine tasks so they can focus on sales and strategic initiatives

Requirements

• Customer service experience with phone-based client interactions
• Warm, professional communication style with bubbly, engaging personality
• Comfortable handling high call volumes and client-facing responsibilities
• Fluent in English (Spanish is a bonus but not required)
• Organized and detail-oriented approach to administrative tasks
• Ability to work independently and execute tasks with minimal supervision
• Bonus if you have experience with CRM or project management systems like Jobber

Why Join This Team?

• Remote work flexibility with part-time start and full-time growth potential
• Work directly with leadership team in a collaborative, supportive environment
• Join a company that truly values customer experience as their competitive advantage
• Opportunity to grow your skills and responsibilities as the business expands
• Be part of a team that recognizes exceptional service makes all the difference
• Stable, growing company with clear focus on quality over quantity

Apply now. Start helping.