Job Highlights

Contract: Independent Contractor
Schedule: Monday to Friday, 7am to 3pm Mountain with a 30 minute paid break. With flexibility to render additional hours on weekends when needed

Client Overview
A boutique travel agency specializing in high-end, personalized travel experiences for discerning clients. They’re expanding their team during a critical growth period and need someone who thrives in fast-paced environments where attention to detail directly impacts client satisfaction and business success.

Job Description
You’ll be the behind-the-scenes expert ensuring every luxury travel experience is flawlessly executed. This role puts you at the center of trip planning operations, where your organizational skills and quick thinking prevent costly mistakes and create memorable experiences for travelers. You’ll work directly with an experienced team using established systems and processes, with comprehensive training provided to set you up for success.

Responsibilities

• Manage executive inbox and prioritize time-sensitive travel requests
• Navigate TravelJoy CRM system to process trip planning workflows and task assignments
• Coordinate with hotels to secure confirmation letters and arrange personalized guest preferences
• Set up welcome amenities and special arrangements for high-value travelers
• Make dining reservations and coordinate restaurant bookings in destinations worldwide
• Process travel insurance quotes and handle insurance-related client requests
• Review detailed trip itineraries to identify missing transfers, logistics gaps, or booking errors
• Respond immediately to urgent client requests and handle time-critical bookings
• Communicate daily with team members via WhatsApp for seamless coordination
• Potentially provide on-call weekend support for urgent booking situations

Requirements

• Exceptional attention to detail with ability to spot missing trip components and potential issues
• Strong responsiveness and ability to work effectively under pressure
• Availability for 40 hours per week with flexibility for varying daily workloads
• Reliable internet connection and professional communication skills
• Bonus if you have experience with CRM systems or travel industry knowledge
• It helps if you’re comfortable learning new platforms quickly and adapting to changing priorities

Why Join This Team?

• Work remotely with an established, profitable travel business
• Comprehensive training with Loom video modules and hands-on mentorship
• Direct impact on luxury travel experiences and client satisfaction
• Opportunity to learn the travel industry with potential for expanded responsibilities
• Join during growth phase with potential for additional weekend coverage role

Independent Contractor Perks 

• Health Insurance Coverage
• Permanent work from home
• Immediate hiring
• Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Job ID: 47342562479