Schedule:

• 40 hours per week, 8 hours per day, with potential for team expansion in 60-90 days

• Monday to Friday, 9am to 5pm, Texas, CST

• Client Timezone: Central Standard Time

 

Client Overview:

A growing moving and relocation services company that’s scaling their operations and building strategic partnerships with real estate agents. They handle both residential and commercial moves with a focus on exceptional customer experience and streamlined processes. The company is expanding their remote team to support increased demand and growth initiatives.

 

Job Description:

You’ll be the voice of a dynamic moving company, playing a crucial role in customer satisfaction and business growth. This position offers variety and impact – from building partnerships with real estate agents to ensuring customers have smooth moving experiences. You’ll work with a team that values efficiency, clear communication, and going above and beyond for clients. Your contributions will directly support the company’s expansion and help families and businesses through important transitions.

 

Responsibilities:

• Conduct outbound calls to real estate agents to build strategic partnerships and promote services
• Handle inbound customer support calls and resolve inquiries with professionalism
• Send timely reminder emails to customers about upcoming moves and important logistics
• Review contracts with customers to ensure understanding of terms and procedures
• Manage and update training materials and operational processes
• Gather and organize information to support various business operations
• Provide comprehensive administrative support to streamline daily operations
• Communicate with existing customers to coordinate bookings and ensure service excellence

 

Requirements:

• Excellent English communication skills with clear, professional phone presence
• Strong multitasking abilities with keen attention to detail
• Proven ability to meet deadlines and deliver consistent results
• Comfortable making outbound calls and building rapport with prospects
• Basic computer skills for email management and administrative tasks
• Reliable internet connection and professional home office setup
• Bonus if you have customer service experience in service industries
• It helps if you have an American accent, though clear English communication is the priority

 

Why Join This Team?

• Remote work flexibility with full-time stability and growth potential
• Opportunity to expand with the team as they add 1-2 more positions in coming months
• Variety in daily tasks from customer service to business development activities
• Work with a company that values long-term partnerships and employee support
• Make a real impact helping families and businesses during important life transitions
• Join a growing company with clear expansion plans and advancement opportunities

 

Independent Contractor Perks

• Health Insurance for eligible locations
• Permanent work from home
• Immediate hiring