Schedule: Flexible during client business hours
Client Time Zone: Arizona Time
Total Weekly Hours: 40 hours

 

Responsibilities

• Make outbound calls to new leads and prospects

• Follow up with leads the sales team has been unable to reach for at least one week

• Conduct qualifying conversations to assess business growth readiness and investment capacity

• Ask targeted qualifying questions regarding monthly investment willingness and business goals

• Schedule qualified appointments for the three-person sales team using Calendly

• Handle all customer-facing interactions with professionalism and efficiency

• Manage non-voice communications, including emails and text messages, through automated systems

• Contact existing customers experiencing billing declines to support account recovery, as needed

• Update and maintain accurate lead information in Salesforce CRM

• Use Google Workspace for internal communication and collaboration

 

Requirements

• 2–5 years of experience in appointment setting or a similar customer-facing role

• Experience in SaaS or related industries is preferred

• Strong resilience and ability to handle rejection while maintaining a positive attitude

• Excellent English communication skills with a clear, professional phone presence

• Proficiency with CRM systems, preferably Salesforce

• Comfortable working with Google Workspace tools

• Availability to work during Arizona business hours

• Customer-service mindset with strong sales aptitude

 

Scope of Work

• Voice-intensive role requiring extensive phone communication

• Customer-facing position with direct interaction with prospects

• Primary focus on lead qualification rather than closing or product demonstrations

• Opportunity for role expansion and growth within the sales organization

• Close integration with an existing three-person sales team

• Potential to take on additional responsibilities in customer retention and billing recovery

 

Independent Contractor Perks

• Health insurance (available in eligible locations)

• Permanent work-from-home arrangement

• Immediate hiring