Schedule: Monday to Friday, 3:00 PM – 7:00 PM Eastern Time
Total Weekly Hours: 20 hours
Responsibilities
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Handle customer service inquiries via email, WhatsApp, and phone calls from current and prospective students
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Conduct Zoom calls with potential students to explain program details, key differences between offerings, and expected outcomes
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Clearly articulate why comprehensive programs differ from one-day courses and highlight their long-term benefits
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Support students with general inquiries related to logins, scheduling, and program logistics
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Manage both inbound sales conversations and customer service requests in a hybrid role
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Communicate effectively with an international student base across multiple time zones
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Assist with the rollout and explanation of new, premium educational programs
Requirements
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Excellent English communication skills with a minimal accent
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Comfortable and confident conducting video calls via Zoom when needed
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Experience in both customer service and sales roles
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Ability to explain complex educational programs and their value propositions clearly
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Familiarity with CRM systems and the ability to learn new software quickly
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Strong interpersonal skills, particularly when supporting women pursuing personal development
Independent Contractor Perks
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Permanent work-from-home arrangement
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Immediate hiring